We reserved your appointment time just for you. Should you need to reschedule or cancel your appointment, we kindly ask for 48-hours’ notice so that we can schedule another guest and keep our service provider booked.
Appointments cancelled with less than 24-hours’ notice will be charged 50% of the total services cancelled. No shows without a phone call or those cancelling within 4 hours of any appointment will be charged a 100% cancellation charge. The charges will be applied to the credit card or gift card used to confirm your appointment. If there is no credit card or gift card on file, payment will be required prior to or on arrival of your future appointment.
Payment in advance may be required for those with a history of no shows or cancelled appointments without 24-hours’ advance notice. Thank you for your understanding.